Customer Frequently Asked Us
Find your solution from our frequently asked questions
Frequently Asked Questions
Electrical Installation & Repair FAQ
Common electrical questions from Singapore homeowners and businesses.
Repeated tripping usually points to an overloaded circuit, a faulty appliance, or an earth leakage fault. We test each circuit to identify the exact cause.
Yes, if the circuit has sufficient capacity. If not, we will advise on running a new circuit from the distribution board for safety.
Yes. We install ceiling fans, downlights, track lights, pendant lights and LED strips, including any reinforcement or wiring required.
Simple jobs like replacing a socket take under an hour, while adding multiple points or a new circuit may take a few hours to a full day.
Yes. Our electrical works follow Singapore's wiring and safety requirements, and we advise when a Licensed Electrical Worker endorsement is needed.
Yes. Our electrical workmanship is covered by a workmanship warranty, with manufacturer warranties on the fittings supplied.
Renovation & Reinstatement FAQ
What Singapore homeowners and tenants usually ask us.
Reinstatement means returning a rented unit to its original condition as stated in your tenancy agreement, usually required before handing the unit back to the landlord.
Yes. We review the reinstatement clause or landlord's checklist and quote specifically against those items so nothing is missed during inspection.
A typical HDB renovation takes four to eight weeks depending on scope. Larger or more complex projects are scheduled individually.
We advise on which works require HDB approval and can guide you through the submission process where applicable.
We try to source the closest match available. If an exact match is not possible, we will advise on the best alternative before proceeding.
Yes. Our workmanship is covered by a workmanship warranty, and manufacturer warranties apply to materials and fittings supplied.
TV Installation & Wall Mounting FAQ
What customers ask before booking a TV mounting service.
Yes, provided suitable toggle or heavy-duty anchors are used and the wall structure can take the load. We assess the wall during the site visit first.
As a guide, the centre of the screen should sit at roughly eye level when you are seated, which is typically about 100 to 110 cm from the floor.
Yes, we can supply a suitable bracket for your TV size and preferred mount type, or install a bracket you have already purchased.
Yes. We can conceal cables behind the wall where feasible, or use surface trunking neatly colour-matched to your wall.
Most standard TV mounting jobs are completed within one to two hours, including cable management and testing.
Yes. We mount soundbars, set up consoles and media players, and organise all related cabling.
Dismantling & Disposal FAQ
Questions about clearance, demolition and disposal in Singapore.
Yes. We remove and dispose of bulky furniture, mattresses and appliances, and can clear an entire unit if needed.
Cost depends on the volume of items, type of material, access difficulty and lift availability. We assess and quote before starting.
We take down built-in carpentry as carefully as possible, then patch and make good the wall surface if required.
Yes. We provide post-renovation debris clearance and site cleaning on a one-off or scheduled basis.
Yes. All waste is channelled through licensed disposal and recycling facilities in Singapore.
In most cases we can schedule clearance within one to two days, and same-day slots are sometimes available.
Plastering & Painting FAQ
Common questions about painting and plastering in Singapore.
A typical 4-room flat takes about two to three days, depending on the amount of surface repair and whether ceilings are included.
Skim coating is recommended if your walls are rough, patchy or previously repaired. If the surface is already smooth, a good primer and topcoat may be enough.
We open the crack, fill it, apply joint tape and refinish the surface. This greatly reduces reappearance, though movement cracks can recur over time.
We remove the mould, apply a fungicidal treatment, correct the moisture source where possible, and use mould-resistant paint.
Either option works. We can supply the paint as part of the quotation, or use paint you have purchased yourself.
We use low-VOC, low-odour paint options that are suitable for homes with children and pets. Let us know your preference during the quote.
Ceiling & Partition Works FAQ
Frequently asked questions about ceiling and partition works in Singapore.
A typical HDB living and dining plaster ceiling can be installed in one to two days, with joint finishing done in the following day or two.
PVC is water-resistant and easy to maintain, making it ideal for kitchens and bathrooms. Plaster gives a seamless designer look for living areas. We advise based on the room.
Yes. We can use a minimal drop or a false beam design that keeps as much headroom as possible.
We can add rockwool or acoustic insulation inside the partition to improve sound reduction between rooms.
Yes. We first identify the source of the leak, replace the affected boards, and refinish the ceiling so it looks seamless again.
Yes. We install neat access panels at suitable positions so your aircon, wiring and plumbing can be serviced easily.
Door Repair & Installation FAQ
Answers about door repairs, locks and installations in Singapore.
Common causes are swollen timber from humidity, loose or worn hinges, or a frame that has shifted. We inspect and correct the actual cause rather than just forcing the door.
Yes, if the existing frame is sound and square. We measure carefully so the new door fits the existing frame properly.
Yes. We install digital and smart locks on wooden and metal doors, including setup and a walkthrough of the lock functions.
A standard bedroom door replacement usually takes a few hours. Larger or fire-rated door sets may take longer depending on site conditions.
Yes. We supply and install fire-rated door sets with the appropriate certification and hardware for your premises.
Yes. Most gate realignment, welding, rust treatment and repainting work is completed on site.
Flooring Solutions FAQ
Common questions about flooring installation and repair in Singapore.
Vinyl and laminate with good water resistance are popular choices, while engineered wood offers a premium timber look with better stability. We advise based on your rooms and lifestyle.
In many cases yes, provided the existing tiles are sound and level. We will assess during the site visit and advise whether overlay or removal is better.
A typical HDB living and dining area can be completed in one to two days, depending on material, area size and site preparation required.
Yes. We replace damaged planks, tiles and parquet strips where possible, so you avoid redoing the entire floor.
We use protective sheeting and controlled cutting methods to keep dust contained, and we clean up thoroughly at the end of each day.
Yes. Our installation workmanship is covered by a workmanship warranty, in addition to any manufacturer warranty on the materials supplied.
Plumbing Services FAQ
Answers to the questions we hear most often from Singapore homeowners.
Yes. We attend to urgent plumbing breakdowns such as burst pipes, major leaks and severe chokes on the same day, including weekends where slots are available.
Pricing depends on the type of fault, parts required and access. We provide a clear quotation after assessment so you know the cost before we begin.
In most cases, yes. We use professional drain machines and high-pressure tools to clear the choke first. Hacking is only recommended if the pipe itself is damaged.
Yes. We supply and install instant and storage water heaters, handle the electrical connection, and carry out safety and leak testing before handover.
Signs include unexplained damp patches, peeling paint, musty smells and an unusually high water bill. We use leak detection methods to trace the source before any repair.
Yes. Our plumbing repairs come with a 30-day workmanship warranty covering the labour and installation we performed.